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Flights, bookings, prices and reservations
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| Information about LH flights, bookings, prices and reservations is available from Lufthansa City Offices worldwide, our Reservations Centres and Lufthansa Airport Offices. You will find all the relevant data at a glance by selecting your city or airport here. |
Miles&More frequent flyer programme
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You can find more information about Miles&More, such as FAQs, e-mail contacts etc here. |
Customer Relations
Customer Relations contacts for Lufthansa customers – we value your opinion
Customers can express their concerns, criticism or praise by sending us a fax or letter. Kindly refer to the list below for the address and fax number of the Lufthansa Customer Relations office nearest to your permanent residence:
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| Germany |
Deutschland/Germany
Deutsche Lufthansa AG
Kundendialog Deutschland
33322 Gütersloh, Germany
Fax: + 49 – (0)1805 – 838005 |
| Europa / Europe |
Centralized address for feedbacks in the European language of your choice:
Lufthansa German Airlines
Customer Feedback
PO Box 1289
Liverpool L69 3AX
United Kingdom
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| USA |
Lufthansa German Airlines
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United States of America
Customer Relations
P.o. Box 425, East Meadow,
NY 11554, U.S.A.
Fax: +1-516-296 9838 |
Canada
Customer Relations
P.O. Box 939
31 Adelaide Street East
Toronto ON M5C 2K3
Canada
Fax: +1-416-360-8827
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| Asien/Asia |
Japan
Customer Relations
3-1-13, Shiba Koen,
Minato-Ku,
Tokyo 105-0011
Fax: +81-(0)3-54025226
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China
Customer Relations
24F, POS Plaza
480 Pudian Plaza
Pudong
Shanghai 200122
P.R. China
Fax: +8621-6876-0044
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India
Customer Relations
56, Janpath
New Delhi - 110 001
Fax: +91-11-2371 19 13
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In all other countries, please contact your nearest branch.
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Sale of used seats
If you are interested in buying a seat from a Lufthansa aircraft, please contact:
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Lufthansa-Sitzverkauf
Juergen Rumstig
T +49-69-696-93485
E juergen.rumstig@dlh.de
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Annual Report and brochures
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| Annual Reports, our environmental magazine "Balance", the brochure "LH Facts and Figures" and other printed material is available for downloading here. |
Baggage auction
If you would like to take part in an auction of unclaimed baggage, please contact: |
Auktionshaus Wendt
Elisabethenstraße 46
64283 Darmstadt
Telefon: +49 (0)6151-293515
Website: www.wendt-auktion.de
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Sponsoring
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Lufthansa sponsors very specific activities, and only supports selected environmental projects. We trust you will understand that we cannot deal with sponsoring enquiries about any further projects.
We regret that we cannot accept any online enquiries about sponsoring. Thank you for your cooperation. |
Job vacancies, work experience, dissertations
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| For information about job vacancies, work experience, dissertations etc. please visit our website and click on Jobs & Career. The names of the people to contact are listed under the relevant heading. |
A career in the cockpit
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| Comprehensive information about a career as a Lufthansa pilot is available on the Internet at www.lufthansa-pilot.de. You can also find contacts for other related matters. |
A career as a flight attendant or at check-in
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| For full information about service professions at Lufthansa, please visit our website and click on Jobs & Career. Contacts for information about other jobs are also listed there. |
Inflight magazine "Lufthansa Magazin"
This month's topics, subscription, the media sheet and more informations are available here.
To contact the editorial office and for advertising please refer to the following adresses:
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Lufthansa Magazin
Bordmagazin
Friesenweg 2a-c
22763 Hamburg
T +49 (0)40 3703-5011
F +49 (0)40 3703-5099
E LHmagazin@guj.de
For advertising:
G+J Corporate Media
T +49 (0)40 88303-5301
F +49 (0)40 88303-5302
E lufthansa@guj.de
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Advertising material, posters and pins
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You can find a wide range of Lufthansa accessories in the Lufthansa WorldShop. Pictures of aircraft etc. can be downloaded from our Photo Library. Please note the copyright regulations.
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We regret that we do not have sufficient manpower to handle enquiries about advertising material, such as pins, ballpoint pens etc. Thank you for your cooperation.
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Lufthansa Ambient Media
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| Thanks to direct and intensive contact with passengers, Lufthansa advertising media offer a unique advertising environment. You can find more information here. |
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Lufthansa Advertising Media
Miles & More International GmbH
Dornhofstraße 100
63263 Neu Isenburg
Telefon: +49 - 61 02 - 24 93 333
Telefax: +49 - 61 02 - 24 93 201
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Enquiries from journalists
For detailed information, please visit our Press Counter. You will also find a list of press contacts for specific issues.
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